How do I register and get started?+
Landlords: download the LORDLY app from the App Store and sign up there — adding a property needs the app for now, and Android is coming soon. Tenants and tradies do not need an app at all; they sign up and run everything in a web browser, on Android or a computer. One login covers both, and everything stays live-synced.
Do I need the app to use this website?+
No. You can register, subscribe and run the whole landlord portal in a browser: view every report, extract financials, manage your plan and message tenants. The app adds push notifications and on-site photo capture, so most landlords use both, but the website works on its own from an Android phone or a computer.
Is LORDLY really better than a property agent?+
It does the leasing agent’s job and the property manager’s job around the clock: rent collection, arrears, maintenance triage, inspections, compliance, notices, leases and the tax pack. All for the price of a coffee a week, and it keeps the 7 to 10% an agent skims. You only decide what genuinely needs your judgement.
Can LORDLY do inspections and condition reports?+
Yes. Guided video walkthroughs run right on the phone, and LORDLY generates entry, routine and exit condition reports automatically, timestamped and room-by-room. Routine inspections are scheduled to your state’s cadence and the reports are ready to send in a tap.
How does compliance work?+
Every safety obligation, from smoke alarms to gas, electrical and pool fencing, is tracked per state. LORDLY reminds you before each is due, and can forward the job straight to a vetted marketplace tradie, holding payment in escrow until it’s signed off.
Is LORDLY legally compliant in my state?+
Yes. LORDLY supports tenancy law for NSW, VIC, QLD, WA, SA, TAS, ACT and NT. Leases, notices and rent reviews are drafted state-correct and templates update automatically when legislation changes.
Can I move from my current agent?+
Yes. LORDLY walks you through every step: the emails to send, the bond transfer with your state authority, tenant onboarding. Lodgement typically takes about 10 minutes; full handover 1 to 2 weeks.
What does it cost, and what about tenants and tradies?+
Plans start free (1 property) and scale to Pro for unlimited properties, each with 1 month free. Tenants are free forever with no application or statement fees. Tradies pay a flat 5% platform fee on marketplace bookings, with no lead fees and no agency markup, released from LORDLY escrow the moment the job is signed off.
How much does LORDLY actually automate?+
Almost all of it. LORDLY AGENT auto-pulls rent by BECS and chases arrears (T+1/T+7/T+14), triages maintenance and matches vetted tradies 24/7, tracks every state safety obligation and reminds you before it’s due, drafts state-correct leases, notices and rent reviews, runs entry / routine / exit inspections and condition reports from your phone, and keeps your ledger and EOFY tax pack current, all in the background. You approve the few decisions that genuinely need you; most days you do nothing.
What about emergencies at 2am?+
P1 emergencies like no water, power, gas or security escalate immediately. LORDLY triages, matches vetted marketplace tradies and gathers quotes day or night; the first quote typically lands within minutes, and you approve in one tap.
Is my data safe with LORDLY AGENT?+
LORDLY AGENT is the in-house co-pilot running on your data, in your account, with bank-grade encryption. It never trains on your tenants’ or properties’ information.