Maintenance & Tradies

From a tenant’s photo to a signed-off repair.

Report, triage, quote, book, verify — the whole repair lifecycle in one thread.

Get the app Open the portalFrom Standard

One thread

Report to resolution

Photo-first

Diagnosed from images

Escrow

Money held to sign-off

Audited

Every step recorded

A tenant snaps a photo of the problem and LORDLY takes it from there — diagnosing the issue, triaging urgency, matching a tradie, holding funds in escrow and closing the job on photo-verified completion. The entire lifecycle lives in a single thread, so nothing is lost between a report and a resolution.

It starts with a photo

Tenants report an issue with a photo and a sentence. LORDLY diagnoses the likely cause, asks any clarifying question, and decides whether it is a simple fix to talk through, a routine job to quote, or a P1 emergency to escalate — all in the same conversation.

The middle handled for you

Approved jobs flow to the marketplace, quotes come back to compare, the chosen tradie is booked and the funds are committed to escrow. You can drive each step or, on Pro, let the AGENT run it within your limits — either way it is one continuous, auditable thread.

Closed properly

Completion needs proof: the tradie uploads after-photos, the work is verified against the original diagnosis, and only then does escrow release. The finished job — with its photos, quotes and payment — stays on record for compliance and tax.

See it in the app

Real screens. Real portfolio.

The whole repair, one thread

Reported in a tap

Actual LORDLY app screens · illustrative of your own portfolio once signed in.

How it works

From start to done.

1
Report
The tenant sends a photo and a short description from their app.
2
Triage
LORDLY diagnoses and classifies urgency — talk-through, routine, or emergency.
3
Quote & book
The job goes to the marketplace; a vetted tradie is chosen and booked.
4
Verify & close
After-photos are checked against the diagnosis and escrow releases on sign-off.